Frequently Asked Questions

What warranty is included?

We offer a 1 year warranty on all our products. Our warranty covers everything except accidental damage or general wear and tear. If you encounter any issues with your product, please contact us, and we will assist you.

Can I get a refund / return my product

To initial a refund please email contact@casedintime.com

We will not accept a refund unless you have contacted prior to returning the products.

If you have received your order and would like to return it for a refund, we are able to accept returns within 14 days as long as the product is unused and with all the original packaging. Once it has been inspected a refund will be processed. 

Further information can be found in our polices.

Are your watch cases water-resistant?

Yes, our multilayer composition creates a water resistant barrier keeping your valuables dry even in the splash zone!

Can I travel with your watch cases?

Absolutely, our cases are designed for the globetrotter in you. Small enough to zoom through airport security and discreet enough for your gym bag, keeping your treasures safe from nicks and scratches

Are your cases suitable for sports or outdoor activities?

Absolutely, our cases are tailor-made for the active lifestyle. Pop it in your rucksack or kit bag and relax knowing your treasures are shielded!

What sizes of watches do your cases acommodate?

Our cases are as versatile as a contortionist, handling small kids watches up to 50mm in diameter!

What materials are used for the cases?

Our multi textured recipe features a combination of ingredients including ballistic nylon, EVA core, and microfibre fabrics. All mixed together and baked to perfection.

Do you offer international shipping?

Totally, our cases jet set their way to customers worldwide!

You don't ship to my Country, can you help?

Please use our contact form and raise a request with us. If we are able to ship to your location we will let you know as soon as possible.

Other inquiries? Let's chat.

Please email us at contact@casedintime.com